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Virtual PBX

Cloud Telephony Solution

Overview

The full-featured and cost-effective Virtual PBX includes all of the components necessary to build a powerful, scalable business phone system. Virtual PBX is a reliable solution that significantly reduces telephony expenditure and opens up new types of voice connectivity options.

  • Flexible IVR (Interactive Voice Menu)
  • Call Recording
  • Call History and CDR's
  • Unify Offices into a single Telephone Network
Record Calls Record Calls

Improve SLA, resolve disputes and issues easily with a complete Call Recording archive.

Improve SLA Improve SLA

Optimize Call Distribution and reduce customer hold times using Statistics and Analytics module.

Unified Office Unified Office

Reduce costs by unifying Branch and Home Offices into a single Telehony Network.

Statistics and Reports

Statistics and Reports module will enable you to analyze Call Center's various key performance indicators like SLA, Average Hold Duration, Average Call Duration and much more. Giving you an ability to optimize your business processes to increase customer satisfaction.

  • Performance Indicators (KPI)
  • Agent performance analysis
  • Monitor average hold time
 
Tariffs
Minimal
9.5
c
Per month
5 Extensions
Standard IVR
Single Language IVR
Call Recording
Queue Position Announcement
Queues
Analytics Module
Additional Features:
Music on Hold
Voicemail
Call Forwarding
Call Groups
Web GUI
1 DID Support
Pickup Groups
ონლაინ ზარების მონიტორინგი
Live ზარების მოსმენა
დაკარგული ზარების რეპორტი
რიგის ონლაინ მონიტორინგი
მრავალარხიანი გარე ნომერი
ინდივიდუალური VOIP ტარიფები
Activation: 0.00 GEL
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Updated
Standard
14.5
c
Per month
10 Extensions
IVR with Off Hours
IVR Languages - 2
Call Recording
Queue Position Announcement
Queues
Analytics
Additional Features:
Music on Hold
Voicemail
Call Forwarding
Call Groups
Web GUI
Pickup Groups
კონტაქტების სია
ონლაინ ზარების მონიტორინგი
Live ზარების მოსმენა
დაკარგული ზარების რეპორტი
რიგის ონლაინ მონიტორინგი
მრავალარხიანი გარე ნომერი
ინდივიდუალური VOIP ტარიფები
Activation: 0.00 GEL
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Updated
Premium
24.5
c
Per month
20 Extensions
Custom IVR
IVR Languages - 3
Call Recording
Queue Position Announcement
Queues
Analytics
Additional Features:
Music on Hold
Voicemail
Call Forwarding
Call Groups
Web GUI
Pickup Groups
კონტაქტების სია
ონლაინ ზარების მონიტორინგი
Live ზარების მოსმენა
დაკარგული ზარების რეპორტი
რიგის ონლაინ მონიტორინგი
მრავალარხიანი გარე ნომერი
ინდივიდუალური VOIP ტარიფები
Activation: 0.00 GEL
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Premium+
99
c
Per month
Unlimited Extensions
Custom IVR
IVR Languages - 3
Call Recording
Queue Position Announcement
Queues
Analytics
Additional Features:
Music on Hold
Voicemail
Call Forwarding
Call Groups
Web GUI
Pickup Groups
კონტაქტების სია
ონლაინ ზარების მონიტორინგი
Live ზარების მოსმენა
დაკარგული ზარების რეპორტი
რიგის ონლაინ მონიტორინგი
მრავალარხიანი გარე ნომერი
ინდივიდუალური VOIP ტარიფები
Activation: 155.00 GEL
Read more Order

Great Selection of IP Telephones

Review products from Leading Brands - Grandstream, Yealink, Ubiquiti and Cisco

Features
Call Recording
Call Recording

Every incoming and outgoing call is recorded and stored in your personal web account.
Filter and search is available by time and date, source and destination numbers.

IVR
IVR

Interactive Voice Response menu is the initial audio greeting telling callers which key to press to reach your phones, groups or voicemail ("Press 1 for sales..."). Set up your menu with a customized recording giving important information such as business hours, company directory and any other important instructions.

Call Queue
Call Queue

Never give your customers a busy-tone again!
Call Queues allow you to route incoming calls to a specific group of phone numbers. While callers are waiting to be connected, your selected Hold Music will be played.

Call Routing
Call Routing

Send callers to the right place the first time.
Create your own customized rules. Route incoming calls automatically to the location or department they want to reach with menus and an automated receptionist.

Call Forward
Call Forward

Easily forward all calls to your cell phone, home phone or any other local or international number.
Call forward option is available in several conditions:
When busy, when the call is not answered for specified seconds and when call fails.
Also you can unconditionally forward all incoming calls to desired number.

CDR Records
CDR Records

Every incoming and outgoing call is recorded in your call reports database. Filter and search is available by time and date, source and destination numbers.

Music on Hold
Music on Hold

Professional high-quality music or any other custom massage for callers waiting on hold or in a queue.

Local Extensions
Local Extensions

3 or 4 digit short number is assigned to every user connected to your PBX.

Call Group
Call Group

Automatically route calls to the group of extensions or departments callers want to reach.

Agent Panel
Agent Panel

The panel lets you see detailed PBX activity, like who is talking and to whom, call durations, held calls, queued calls, etc. It lets you control your phone and perform transfers, launch call spying and whisper, monitor queue activity and more. All from your web browser, without the need to install anything on the client side.

Contact Sales

Our Sales Team is ready to answer your questions !

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